Conceptual Framework for Business Process Engineering: Case Study

The paper discusses a conceptual framework applied in the requirements engineering process for eschool application, offering a service for information society. The e-school application is considered as a fusion of electronic business and mobile business contexts, containing three dynamic-generated Webinterfaces and SMS-interface. Implementation of this service requires changes in the school business process it supports. Paper presents a requirements engineering framework which aims at resolving this feedback loop between the application and business process. Presented framework has been defined in order to efficiently develop the application that provides a service and to, at the same time, ensure necessary identification school business process changes and their models. The framework should also provide the mechanism for efficient service deployment and its future evolution, without adverse effects on the underlying business process. A case study with eschool notification service within this framework was implemented has been described.